Frequently Asked Questions

SECURITY

Will Unispace ensure the security of my data?

To keep your data secure and confidential, Unispace’s server infrastructure is located exclusively in Czech Republic. We guarantees you the best protection for storage of your data in Tier III secure data center.

Do you backup my data?

Yes, we backup every 24 hours.

How do you ensure your client's containers have the latest security updates?

We provide middleware and database stack templates, which are compiled and verified against vulnerabilities by Jelastic. Our team periodically patches (w/o downtime) clients’ containers in order to make sure that your services are secure and up to date. Check out the information about latest supported stack versions.

The politics is to use a LTS version. You can use your own docker (docker Hub or private registry) in this case, you are responsible of the updates.

How do you split responsibility? Who is responsible of applying security patches? What is the process?

This is a task of the customer to ensure the maintenance and application of security patches in the environments.

DASHBOARD

How to access into Dashboard?

You just  need to click on this link and to create an account.

How long does it take to deploy my environment?

You need just only a few minutes. In Unispace we believe that creation of environment should be effortless. With our user-friendly dashboard it is matter of few clicks in the comparison of environment creation in AWS and Azure.

What is Cloudlet?

Cloudlet is a special measurement unit, which includes 128 MiB of RAM and 400 MHz of CPU power simultaneously.

There are two types of cloudlet at Unispace PaaS:

  • Reserved Cloudlets are reserved in advance and will be charged irrespective of your actual resource usage. In exchange, you’ll get significant automatic discounts based on their number.
  • Dynamic Cloudlets are added & removed automatically according to the amount of resources that is required by your application in a particular moment of time (assigned when load goes up and removed as soon as it drops down). As a result, you pay based on your actual resource usage.

The granularity of the cloudlets makes it possible to allocate a number of resources that precisely fits your current needs and will scale with your project respectively.

CLOUD STACK

Do you expose an API to interact with the cloud environment?

Yes, our platform fully manageable by API, even by CLI for the continuous deployment and continuous integration.

Is there a possibility to create a shared storage between VMS?

Yes, you can create a shared storage by NFS protocol that could mount very easy between the environment of our web interface.

Is there a possibility to create a shared storage between VMS?

Yes, you can create a shared storage by NFS protocol that could mount very easy between the environment of our web interface.

DOCKER

Do you run and support either Docker Swarm or Kubernetes in production?

We have our own docker’s orchestrator that called Jelastic. We support anyway Docker Swarm. Support of Kuberenetes coming soon.